Posts Tagged ‘toyota recall’

Car rental firms react by withdrawing Toyota models

Monday, February 8th, 2010

Toyota’s reputation could be severely dented given the slow manner the company has dealt with the faulty accelerator pedals in their cars.

The embroiling crisis engulfing Toyota has plunged to new depths with major car hire firms pulling the auto manufacturer’s models from their rental fleets, with US authorities launching a fresh safety probe, just as the carmaker estimated the crisis has already cost £1.3 billion.

The new twist in the drama witnessed Toyota suffering another terrible day on the global stock markets, with a total of $30 billion being wiped of the company’s vale since the crisis began.

The world’s largest car manufacturer has been running a global recall of eight million cars, including 180,000 in the UK.  The company is attempting to ease customers’ fears over safety by placing adverts in newspapers and posting videos online.

The company’s UK managing director Miguel Fonseca said that he wanted to complete the UK recall within eight weeks, in spite of the parts needed for the repair not arriving from Japan until next week.  Toyota service centres will be prioritising recall work as well as working extended hours and weekends.

Toyota yesterday predicted that the total cost of the crisis around the world would be $1.1 billion in repairs and $900m in lost sales in the first three months of the year. This is a further blow as it was revealed that Avis-Budget has taken over 20,000 Toyota’s out of circulation and Hertz is likely to remove even more.

Britons wait for Toyota repairs

Friday, February 5th, 2010

Toyota has been embroiled in a looming crisis over the recall programme last night that could leave concerned owners in the UK waiting for up to two months for emergency repairs.

The auto manufacturer is recalling seven models in the UK, including the Yaris, its best seller here, following reports that the accelerator pedals were sticking, leaving cars speeding even when drivers take their foot off.

Other affected models include the iQ, Aygo, Auris, Corolla, Avensis and Verso.

It is estimated that about 181,000 drivers of Toyotas in the UK will not be able to get their pedals fixed until Wednesday, when the first small metal pieces needed to fix the problem will arrive from Japan.

The company has embarked on a damage limitation exercise yesterday to calm fears over the recall of eight million of its cars worldwide.

However, the sheer magnitude of demand at Toyota’s 206 service centres which will carry out the work mean that thousands of drivers will have to wait weeks to book a slot before the half-hour repair gives them piece of mind.

Many motorists will be scared to use their cars until the issue is rectified, and by last night, Toyota had reported tens of thousands of calls from worried drivers.

Safety regulators last night in the US also commenced a formal investigation into brake problems on the Prius, one of the world’s top-selling hybrid vehicles, which has thrusted the automaker’s reputation for fuel efficiency.