Car hire firm Europcar is making it easier for customers to rent a vehicle by offering a free delivery service to those who rent for two or more days. After the car is finished with, Europcar will then come and pick it up. The new service is called freeDeliver and, as the name suggests, it comes at no extra charge to the customer.
Europcar offers the service within a radius of 15 miles of any of its car rental stations. The company’s UK managing director, Ken McCall, said the service was unique and he believes it is what busy customers will appreciate because they don’t have to waste their time travelling to and from locations to pick up and drop vehicles off.
McCall added that the no strings attached service would set a new benchmark for the car rental industry. He went on to say that it was just one of the new initiatives Europcar would be introducing to win back the trust of the leisure traveller.
McCall said the service was already appreciated by the firm’s business travellers and that he was pleased that freeDeliver would now give time back to the company’s leisure customers. Europcar currently has 200 locations around the country and freeDeliver is offered to all those living within 15 miles of one of those locations. The car will be delivered to an address of the customer’s choice within a one-hour time slot as well as collected when the booking ends.
McCall said time was a precious commodity and now Europcar customers will have more of it.

