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British Airways passengers travelling from India to the UK this week, on Flight BA 142, were frustrated by two unscheduled stopovers which meant they landed in London nearly 13 hours later than they were supposed to. The first city added to the itinerary was Baku, the capital of Azerbaijan. The pilot requested permission to land […]

Qantas Airways is looking at a number of options for protecting its market share of international business both to and from the country. Recently, the flag-carrier has been faced with strong competition from rivals including Virgin Blue and Emirates. The airline’s boss, Alan Joyce, has assembled a team of around 20 experts to examine the […]

British Airways customers planning to go away with the airline over the school half-term or at Easter may have to rethink their plans as cabin crew once again vote in favour of industrial action. Although no dates have yet been confirmed, the union has not ruled out staging strikes over the holidays. The latest ballot […]

British Airways customers are angry that while many tour companies were doing everything in their power to get customers out of riot torn Tunisia, the airline was continuing to take passengers in. One woman claims she called the airline after seeing reports of the violence to ask if everything was alright. Apparently BA said it […]

A survey conducted by the union representing the interests of British Airways’ cabin crew suggests that most employees of the airline have witnessed or been the subject of bullying. The result of the poll of 2,000 employees is unlikely to ease tensions between the flag-carrier and its staff. A dispute between cabin crew and the […]

The conclusion of a deal with British Airways for new engines will help Rolls-Royce’s confidence after a rocky end to 2010. The deal is worth $5 billion and will see Rolls-built engines powering the airline’s new Dreamliners from Boeing and its fleet of A380 superjumbos from Airbus. Safety concerns with the Rolls-Royce Trent 900, used […]

Manchester airport has said it is resorting to storing the piles of lost luggage it has accumulated because of December’s bad weather in cargo bays. Many airline passengers who could not get onto connecting flights over the festive period are still to be reunited with their bags. Manchester was one of the airports which managed […]

Qantas has announced plans to construct a biofuel plant which would enable it to produce greener fuel for its fleet. The nation’s flag-carrier is currently in discussions about the project with Solena, a US based fuel supplier. According to reports, the plant would be built in Sydney and would create some 1200 jobs. If construction […]

An analysis of airline statistics by the Civil Aviation Authority has revealed that the number of people travelling in premium class plunged by nearly a quarter as the world’s economies went into recession. In 2008, after the Lehman Brothers’ collapse, there was a 4.6 per cent drop in travel in and out of Britain by […]

Leaders of the union representing British Airways cabin crew have said they cannot rule out the possibility of industrial action during peak holiday periods in the first part of the New Year. If the result of a new ballot is for fresh strikes then the half-term holiday is under threat as is Easter and Prince […]