British Airways passengers travelling from India to the UK this week, on Flight BA 142, were frustrated by two unscheduled stopovers which meant they landed in London nearly 13 hours later than they were supposed to. The first city added to the itinerary was Baku, the capital of Azerbaijan. The pilot requested permission to land after a female passenger was taken ill.
Unfortunately, because the woman did not have the required visa for the country, the authorities would not allow the plane to depart without her. According to reports, the pilot was not keen to take to the air again with a sick passenger on-board. The situation was eventually sorted some six hours later and BA 142 was once again on its way.
However, the crew had by now used up the number of hours they are permitted to operate an aircraft, so the second city passengers were treated to was Istanbul in Turkey. The plane landed briefly to take on new crew and to feed and water the increasingly agitated BA customers.
The flight then left for London without any further changes to its itinerary and landed at Heathrow at 7.40 pm local time when it should have touched down nearly 13 hours earlier.
A spokesperson for BA said the carrier offered its apologies to the affected customers explaining that the onward journeys after both stopovers were made as soon as it was practical to do so. The spokesperson added that BA hoped passengers would appreciate that it looked after their safety first and foremost.