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A Californian business executive has set up her own website after she was dissatisfied by British Airways’ response to complaints about bed bugs on their aircraft. Zane Selkirk, 28, claims she first saw the creatures when she was travelling from Los Angeles to London. She describes how there was a bug on the seat in […]

To celebrate regional growth in the United Arab Emirates, British Airways has announced discount fares on business class travel to Europe and the US. The UAE is one of the territories in which the airline industry is seeing rapid growth. BA is keen to tap into this by offering customers who book before the end […]

British Airways cabin crew are preparing to go to the polls once more to vote on whether further strikes are deemed necessary. The airline and its employees have been engaged in a battle over working conditions, pay and travel privileges since the end of 2009. If crew members decide to vote in favour of a […]

British Airways passengers travelling from India to the UK this week, on Flight BA 142, were frustrated by two unscheduled stopovers which meant they landed in London nearly 13 hours later than they were supposed to. The first city added to the itinerary was Baku, the capital of Azerbaijan. The pilot requested permission to land […]

British Airways customers planning to go away with the airline over the school half-term or at Easter may have to rethink their plans as cabin crew once again vote in favour of industrial action. Although no dates have yet been confirmed, the union has not ruled out staging strikes over the holidays. The latest ballot […]

British Airways customers are angry that while many tour companies were doing everything in their power to get customers out of riot torn Tunisia, the airline was continuing to take passengers in. One woman claims she called the airline after seeing reports of the violence to ask if everything was alright. Apparently BA said it […]

A survey conducted by the union representing the interests of British Airways’ cabin crew suggests that most employees of the airline have witnessed or been the subject of bullying. The result of the poll of 2,000 employees is unlikely to ease tensions between the flag-carrier and its staff. A dispute between cabin crew and the […]

It might not be a very happy Christmas for thousands of passengers expecting to catch a flight home from Heathrow. The airport has been thrown into chaos by the recent snow and its owners are warning that cancellations and delays should be expected through 25 December. BAA has said it is unable to run more […]

Leaders of the union representing British Airways cabin crew have said they cannot rule out the possibility of industrial action during peak holiday periods in the first part of the New Year. If the result of a new ballot is for fresh strikes then the half-term holiday is under threat as is Easter and Prince […]

As a reaction to the rising price of oil, British Airways has announced that as of this Thursday it will be adding an extra £10 to the fuel surcharge on its long haul tickets. Because the new charge applies to each sector of a journey taken, the price of a return ticket to many destinations […]